Yes. We ship to all 48 contiguous U.S. states and Washington, D.C. from U.S. local warehouses for faster delivery.

Most orders ship within 1–3 business days.
Delivery typically takes 3–7 business days, depending on location.

If your order hasn’t shipped yet, we can help.
Please contact our support team via contact@zillabrands.com for cancellation or change as soon as possible after placing your order.  Once shipped, returns need to be initiated per our return policy.

We offer a 30-day return window for unused products in original conditionfor non-quality issue.  If there’s a quality issue, we’ll make it rightwith 2-Year full warranty.

Install at a height that feels natural and comfortable—typically around waist or chest level.
Installation height does not affect performance, only ease of use.

Yes. AQUAZILLA hose reels feature a Durable Weather Proof, UV Resistant and Frost Protected housing and Premium All Weather hoses.
For maximum lifespan, we strongly recommend installing in a shaded area or using a protective cover.

No. The internal spring tension is factory-set for safety and performance.
Please do not attempt to adjust it.

Yes. Simply pull the hose slightly to unlockwith a clear ‘click’sound, then guide the hose as it smoothly auto-retracts back into the reel.

Common causes include:

• Kinked leader hose
• Hose not fully extended
• Sprayer nozzle or quick connector restricting flow

Fully extend the hose and check all connections.

Yes. AQUAZILLA uses standard garden hose fittings, so most nozzles are compatible.

The leader hose can be replaced.
WARNING: The internal retractable hose is not designed to be replaced.

• Drain all water completely
• Detach from the water source and remove the hose reel from outdoors to indoors.
• Store indoors or in a temperature-controlled space

In addition, highly recommended to purchase a compatible protection cover which will prevent freezing damage and extend product life significantly.

AIRZILLA is engineered for professional-grade air tools, with strong retraction, smooth hose guidance, and high-pressure durability.
It’s trusted by DIYers and Professionals—and is a #1 Best Seller in its category online across USA.

AIRZILLA air hose reels are designed to handle high-pressure applications, up to 300 PSI (model dependent).

Yes. An innovated reinforced spring system and sturdy hoseguidemodule ensure effortless, smooth, tangle-free retraction—even after tens of thousands of cycles.

Yes. The premium hose material remains flexible in a wide temperature range, making it suitable for garages and workshops year-round.

Yes. AIRZILLA uses standard air tool fittings, making replacements easy and widely available.

Absolutely. AIRZILLA is designed for:

• Home garages
• Workshops
• DIY projects

Professional tool use

Yes. All AQUAZILLA and AIRZILLA products come with a2-Year warrantyon all original Zilla Brands new products.You are most welcome to reach service@zillabrands.comfor any questions or assists.

Our support team is here to help via service@zillabrands.com .
Reach us through the Contact Us page on our website, and we’ll respond promptly.

AQUAZILLA and AIRZILLA are built with one goal:
Make your job easier. Make your space cleaner. Make your tools last longer.

If you have a question not listed here, our support team is always happy to help via contact@zillabrands.com .